“Good Service is Good Business” – Siebel Ad
Offering exceptional experience, spacious guest rooms and combining first class comfort with attentive and personalized customer service delivery; Fiesta Royale Hotel Accra, Ghana’s prominent 4- Star Hotel and a member of the Preferred Hotels & Resorts once again demonstrated its accomplishment in quality service delivery by offering exceptional service to one of its treasured clienteles who attended the 2017 Annual Grantees Meeting Programme organized by DELTAS Africa.
The 3 days conference meeting which was successfully held from the 3 – 5 July, 2017 brought together scientists, fellows and trainees to showcase the scientific work that is now being undertaken across 11 consortia.
The keynote address and Formal Opening of the DELTAS Africa Annual Grantees Meeting was done by Hon. Dr. Frimpong – Boateng, Minister of Environment, Science, Technology and Innovation, Ghana.
In a post conference meeting with team members, the General Manager of Fiesta Royale Hotel, Mr. Jaco Kotze expressed his sincere gratitude to team members for their professionalism and commitment in ensuring the three (3) days meeting was a success. He took the opportunity to remind team members that “Customer Service is priority and integral to Customer Satisfaction”. He further admonished that commitment to deliver outstanding customer service starts at the top – which is why it is enshrined in the Vision, mission and Core Values of the Hotel.
(Article by: Yvonne Eyeson – Sales & Marketing Manager – FRH)