“Know what your customers want most and what your company does best. Focus on where those two meet” – Kevin Stirtz
“Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral” – Rick Tate
Being competitive today requires a renewed focus in building long-term relationships with customers. For the team at Fiesta Royale Hotel the keys to business success today, and in the coming decade, is to build a loyal customer base and ensure that service delivery exceeds customer expectation. Indeed by focusing on, and then satisfying the individual needs of the customer, one can gain a huge competitive advantage.
Few minutes away from the Kotoka International Airport, Fiesta Royale Hotel is a perfect blend of warm hospitality and exceptional efficiency; indeed Fiesta Royale Hotel is the ideal choice for travelers seeking comfort and quality with an excellent value.
Renowned for its personalized service, Fiesta Royale Hotel has made it easy for its cherished clients to stay connected with families and friends by providing internet service on its shuttle buses. This added service value enables its cherished clients to send and receive emails, messages via their phones right from onboarding of the hotel shuttle bus to the hotel, where they are being accommodated.
With a hallmark in excellent service delivery, Fiesta Royale Hotel promises to stay committed and pledges its allegiance to provide exceptional service to its most valuable asset – its cherished clients
(Article by – Yvonne Eyeson – Sales & Marketing Manager)